Delivery of your items are done by either Fastway Couriers or The Courier Guy
The courier fees are as follows and will be calculated upon checkout:
- Gauteng: R40
- Free State, Limpopo, Mpumalanga, North West: R80
- KwaZulu-Natal: R80
- Eastern Cape, Northern Cape, Western Cape: R80
Items will be delivered to you, within a maximum of 7 working days, however we will strive to process your order as soon as possible.
Orders will not be processed or delivered on a weekend or public holiday.
Refunds and Exchanges
If you would like to arrange for a refund or exchange, please contact us within 10 days of receiving your purchase on [email protected]
If 10 days have lapsed, unfortunately we would not be able to refund or exchange your item
Your item must be unused and in the same condition that you received it. It must also be in the original packaging and we require a proof of purchase
Should you wish to exchange your item for another size or colour, the courier fee would be for the customers’ own account
If your item is damaged or has a defect to it, we will arrange for collection of the item, the customer will be refunded or an exchange will be provided. The courier fees will be covered by ‘The Lavender Crib’